When a Death Occurs

Losing a Loved One

When faced with a death, knowing what steps to take can ease some of the uncertainty in a difficult time. Whether the passing occurs at home, in a care facility, or away from home, understanding the immediate actions to be taken is crucial. From contacting local authorities or emergency services to coordinating with a preferred funeral home, having a plan in place can help you navigate the initial stages of bereavement with greater clarity and peace of mind.


Our team is dedicated to providing personalized assistance tailored to your specific needs and preferences. Whether it's ensuring cultural or religious customs are honored, arranging for special requests, or simply offering a compassionate ear to listen, we're committed to supporting you through every aspect of this journey. Our goal is to alleviate any burdens you may face during this challenging time, allowing you to focus on honoring your loved one's memory and finding solace in the midst of grief.

We're here to help you through any scenario:

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Death Occurs at Home

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Death Occurs at a Hospital or Care Facility

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Death Occurs Away From Home

When a Death Occurs at Home

In the event of an unexpected death at home, the first step is to contact local authorities or emergency services. Ensure they are informed about any advance directives or DNR orders. Medical professionals will confirm the passing and involve the coroner or medical examiner for official declaration.


If end-of-life care services were utilized, reaching out to the agency can streamline the process. It's advisable to contact a preferred funeral home for transportation arrangements. Until responders arrive, refrain from moving the deceased or altering the home.

When a Death Occurs at a Hospital or Care Facility

When a death occurs in a hospital, nursing home, hospice facility, or other care facility, the staff will confirm the passing and notify the attending physician. They will ask which funeral home you have chosen, so let them know you would like Hickson Funeral Home to assist. Once the facility releases your loved one, we will arrange transportation into our care.


Please call us when you are ready. We will guide you through the next steps, including scheduling a time to meet and make arrangements and gathering the information needed for the death certificate.

When a Death Occurs Away From Home

If your loved one passes away while traveling or away from home, contact Hickson Funeral Home first. We can coordinate with a funeral home in the area where the death occurred and arrange to bring your loved one home, which can help you avoid paying for services from two funeral homes.


When you call, it helps to have your loved one's full name, the location where the death occurred, and contact information for the hospital, medical examiner, or facility involved. If the death occurs outside the United States, the U.S. Embassy or consulate can also help with local requirements.

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